Paramount FAQs

Frequently Asked Questions

We believe in community and getting to know our members. Everyone joining Paramount meets with one of the owners—usually Alex—for a quick tour of the space and answers to any questions you may have. This keeps our space safe and inclusive. You can book a short time on Alex’s schedule (just 5 minutes) and he’ll also set you up with purchasing and your door access in person.

Let’s meet in person to discuss your goals, experience, and what makes sense for your schedule and budget. We have memberships with independent options, plus access to our app with workout plans, yoga, rowing, boxing, and cardio classes. For more support, our semi-private sessions (capped at 7 people) provide individualized coaching. If you have a short-term goal like competition prep or recovering from injury, personal training may be best. All programs are à la carte, so you can adjust anytime.

Nope. Memberships are flexible: purchase a one-month pass, a semi-private session, a punch card, or choose auto-renew. Auto-renew can be cancelled up to 48 hours before renewal. Skip a month or come back when ready—it’s all good!

Our app features fun programming by Alex and Megan, complete with sets, reps, exercise descriptions, and videos. You can message us with questions anytime. Many members enjoy meeting friends at the gym while doing the same workouts. Designed for solo or buddy sessions.

Paramount App: Access your workouts, reserve semi-private sessions, and purchase packages.
Download for Android | Download for iPhone

Kisi App: Provides your keyless entry to the gym. After purchase, you’ll receive an email to sign up and download. Bluetooth must be enabled.

Additional FAQs

  • Personal training sessions require 24-hour cancellation directly with your trainer to avoid losing the session.
  • Semi-private and group classes require 8-hour cancellation via the app. Emails won’t be accepted.

We’re a keyless entry gym with no front desk. Gym hours are 7 days a week, 5 AM – 10 PM. Consults, classes, and sessions are by appointment.

No free trials, but no initiation fee either. Memberships run in flexible 4-week cycles, cancel anytime.

We do not allow guest passes at this time. If you’re a member with a visiting family member or friend from outside Chicago, email us to see if we can accommodate.

Perfect! Our fundamentals classes and semi-private sessions help beginners feel confident with form, breathing, and strength basics. We offer a 4-week fundamentals course quarterly. Click here to learn more & sign up.

No problem. Cancel your membership through your account (URL login, not the app) or email us 48 hours before renewal. While we don’t pause memberships, you can cancel and restart anytime.

Yes! Our community is inclusive of all. We also offer women-only strength classes if you prefer that environment.

Yes, we have cubbies for your belongings and restrooms with showers available.