Got Questions?
Good. Here are the ones we hear most. Jump to what you need.
New here?
How do I join?
Send us a note through our contact form. We'll email you back within 24 hours to answer your questions and set up a quick visit. If you don't hear from us, check your spam or promotions folder.
Can I skip the visit and just buy a membership online?
Nope, and here's why. We like knowing our members. Everyone joining Paramount meets one of the owners, usually Alex, for a quick tour. It takes about 5 minutes, keeps our space safe and inclusive, and he'll set up your membership and door access while you're here.
I'm not sure what I need yet. Where do I start?
That's what the visit is for. We'll talk through your goals, experience, schedule and budget, then point you to the right fit: a gym membership, semi-private training or personal training. Nothing is locked in, so you can change it up anytime.
What if I'm brand new to lifting?
Perfect. Our 30-Day Intro ($249) was built for you: two personal training sessions, four semi-private sessions, movement and nutrition strategy sessions, and 30 days of unlimited gym and group classes. We also run a 4-week fundamentals course quarterly. Ask us for the next dates.
Cost + commitment.
What does a membership cost?
$139 every 4 weeks, with no initiation fee. That includes gym access, workout programming in the Paramount App, unlimited group fitness classes, and a 30-minute session each with Alex and Megan. See everything that's included.
Is there a contract?
No annual contract. Memberships renew every 4 weeks, and you can cancel up to 48 hours before your renewal date.
How do I cancel or pause?
Cancel through your account (log in on the website, not the app) or email us at least 48 hours before renewal. We don't pause memberships, but you can cancel and restart anytime.
Do you offer free trials, day passes or guest passes?
No free trials, day passes, weekly passes or guest passes. It's how we keep Paramount a community where people know each other. If you're a member with family or a friend visiting from outside Chicago, email us and we'll see what we can do.
Hours + space.
When are you open?
5 AM–10 PM, 7 days a week. We're a keyless entry gym with no front desk, so your phone is your key. Consults, classes and sessions are by appointment.
What apps do I need?
Do you have showers or lockers?
Yes. We have restrooms with showers and cubbies for your belongings.
Is the gym co-ed?
Yes, and everyone is welcome. We also offer women-only strength classes if you prefer that environment.
What you'll do here.
What is the workout programming like?
You get 3–5 workouts every week in the Paramount App, designed by Alex and Megan, with videos, sets, reps and options to modify. Do them solo or with a friend, and message us through the app when you have questions.
What classes are included?
Yoga, Paramount Rowing and Ass, Abs & Arms. They're unlimited with your membership, at no extra charge, and all levels are welcome. See the class schedule.
What if I want more coaching?
We offer semi-private training (capped at 7 people, with individualized coaching) and personal training, which is great for short-term goals like competition prep or coming back from an injury. Everything is à la carte, so you can add or adjust anytime.
What's the cancellation policy for sessions and classes?
- Personal training: cancel with your trainer at least 24 hours ahead to keep your session.
- Semi-private and group classes: cancel in the app at least 8 hours ahead. We can't accept cancellations by email.
Just ask us.
Send us a note and we'll email you back within 24 hours.
Contact Us to Get Started